Privacy Policy

Business Solution Centers, LLC. (“BSC”) respects your concerns  about privacy.  This Privacy Notice describes the types of personal  information we obtain about consumers via www.businesssolutioncenters.com (the “Sites”), software applications made available by us for use on or through computers and mobile devices (the “Apps”),  and offline business interactions you have with us, such as via postal  mail.  Collectively, we refer to the Sites, Apps, and offline business  interaction as the “Services.”  This Privacy Notice also  describes how we may use the information, with whom we may share it, and  the measures we take to safeguard the personal information we collect.   In addition, we tell you how you can ask us to (i) refrain from sending  you marketing email communications, and (ii) answer questions you may  have about our privacy practices.

• This Privacy Notice does not apply to our corporate parent, United  Parcel Service, Inc., which is subject to its own Privacy Notice that  can be found here.
• This Privacy Notice does not apply to the collection of consumer information by our franchised center locations.
• For our Privacy Notice regarding our information practices with  respect to The UPS Store’s potential franchise owners, please visit https://www.businessolutioncenters.com/privacy-policy.

Information We Obtain

The types of personal information that we may obtain include:

• Individual and business contact information (such as name, company  name, physical address, email address, and telephone or fax number);
• Payment information (including payment card details);
• Information about your transactions with us, such as products and services you purchase;
• Information provided in response to surveys;
• Username, password and other credentials used to access BSC products and services, including information in your public social  media profile if you register via a social media website or tool;
• The geographic location of your mobile device if you access our Services via a mobile device;
• Information you may upload to our Services, such as information contained in documents you upload for printing services;
• Personal information of other individuals that you provide to us; and
• Other personal information that may be provided to us to obtain a BSC product or service.

We collect this personal information from you as well as from our  franchisees, publicly available databases, providers of small business  contact data, and our joint marketing partners.  If you disclose any  personal information relating to other people to us or to our service  providers in connection with the Services, you represent that you have  the authority to do so and to permit us to use the information in  accordance with this Privacy Notice.

In addition, when you visit our Services or interact with BSC-related tools, widgets or plug-ins, we may collect certain  information by automated means, such as IP address (from which we may  derive your approximate location), unique device identifier, browser  characteristics, device characteristics, operating system, language  preferences, referring URLs, information on actions taken, and dates and  times of activity.  When you download and use an App, we and our  service providers may track and collect App usage data, such as the date  and time the App on your device accesses our servers and what  information and files have been downloaded to the App based on your  device number.

When you visit our Services, this information may be collected  through “cookies” and “web beacons.”  A “cookie” is a text file sent to a  visitor’s computer or other Internet-connected device to uniquely  identify the visitor’s browser or to store information or settings in  the browser.  A “web beacon” also known as an Internet tag, pixel tag or  clear GIF, links web pages or applications to web servers and may be  used to transmit information back to a web server.  Through our  automated collection efforts, The UPS Store obtains and stores  “clickstream data” to tell us usage patterns.

With your permission, we may collect the physical location of your  device by, for example, using satellite, cell phone tower or WiFi  signals.  We may use your device’s physical location to provide you with  personalized location-based services and content.

We also may use third-party web analytics services on our Services,  such as those of Google Analytics.  These service providers help us  analyze how visitors use the Services and may also collect information  regarding your use of other websites, apps and online resources.  The  information obtained for this purpose (including your IP address and  other information collected by automated means) will be disclosed to or  collected directly by these service providers.  You can learn about  Google’s practices by going to www.google.com/policies/privacy/partners/, and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com,

Your browser may tell you how to be notified when you receive certain  types of cookies or how to restrict or disable certain types of  cookies.  Please note, however, that without cookies you may not be able  to use all of the features of our Services.  Our service providers may  collect personal information about our visitors’ online activities, over  time and across third-party websites, when using our Services.  Our  Services are not designed to respond to “do not track” signals from  browsers.

The providers of third-party apps, tools, widgets and plug-ins on our  Services, such as Facebook “Like” buttons, also may use automated means  to collect information regarding your interactions with these  features.  This information is subject to the privacy policies or  notices of these providers.

How We Use The Information We Obtain

We may use the information we obtain to:

• Provide and arrange for products and services you request, such as printing and package tracking services;
• Process and collect payments;
• Provide customer support and respond to and communicate with you about your requests, questions and comments;
• Communicate with you about products and services we believe may interest you;
• Communicate about, and administer your participation in, special  events, programs, webinars, surveys, contests, sweepstakes, and other  offers or promotions;
• Establish and manage your accounts;
• Verify your identity;
• Enable you to post on our blogs;
• Send information to your contacts if you ask us to do so;
• Process claims we receive in connection with products and services you request;
• Operate, evaluate and improve our business (including developing new  products and services; managing our communications; determining the  effectiveness of our sales, marketing and advertising; analyzing and  enhancing our products and services; and performing accounting,  auditing, billing, reconciliation and collection activities);
• Perform data analyses (including market and consumer research, trend analysis and financial analysis);
• Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
• Comply with applicable legal requirements and our policies.

In addition, BSC uses information collected online through  cookies, web beacons and other automated means for purposes such as (i)  customizing our users’ visits to our Services, (ii) delivering content  (including advertising) tailored to our users’ interests and the manner  in which our users browse our Services, and (iii) managing our  business.  We also use this information to help diagnose technical and  service problems, administer our Services, identify users of our  Services, and gather demographic information about our users.  We use  clickstream data to determine usage patterns and how we may tailor our  Services to better meet the needs of our users.